Is this Hyatt Centric Santo Domingo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hyatt Centric Santo Domingo have a swimming pool?

Yes, this Hyatt Centric Santo Domingo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hyatt Centric Santo Domingo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Centric Santo Domingo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Centric Santo Domingo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Centric Santo Domingo?

Based on the information reported by the owner or manager, the Hyatt Centric Santo Domingo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Centric Santo Domingo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hyatt Centric Santo Domingo are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Centric Santo Domingo | Hotel in Santo Domingo

| 9.6 (149 Reviews) | 1 Bathroom

Downtown Santo Domingo Hotel | Hyatt Centric Santo Domingo

Hotel in Downtown Santo Domingo, Santo Domingo

Hotel with free parking, near Blue Mall
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a rooftop terrace, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Hyatt Centric Santo Domingo offers 127 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Towels

Shower

Toilet paper

Hair dryer

Bedroom

Blackout drapes/curtains

Memory foam mattress

Down comforter

Premium bedding

Air conditioning

Bed sheets

Laptop-friendly workspace

Mobile key entry

Turndown service

Slippers

Iron/ironing board (on request)

Soundproofing

Phone

Connecting rooms available

Safe

Breakfast

2 bars/lounges

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 32.00-32.00 for adults and USD 32.00-32.00 for children

24-hour room service

1 restaurant and 1 coffee shop/cafe

Minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Wheelchair-accessible parking available

Beach shuttle (surcharge)

Free covered self parking on site

Accessibility

Braille signage

Elevator

Wheelchair accessible (may have limitations)

Grab bar near toilet

Area rugs in public areas

Magnifying mirror

Height-adjustable showerhead

Elevator door width (inches): 39

Front entrance ramp

Visual fire alarm

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Well-lit path to entrance

Toilet grab bar height (inches): 33

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk height (inches): 44

Tile flooring in room

4 on-site accessible parking spaces

Activities

Outlet shopping

Health/beauty spa

Outdoor pool

Fitness center

Entertainment

Cable channels

General

Conference space (12000 square feet)

Meeting rooms - 8

Elevator

Front-desk safe

Banquet hall

Spanish

English

At least 80% of food locally-sourced

Locally-owned & organized tours & activities

No plastic drinking straws

No plastic water bottles

Reusable tableware only

Reusable cups only

Vegetarian dining options

Designated smoking areas (fines apply)

No plastic soda bottles

Biodegradable drinking straws

Local culture & ecosystem education

Vegan dining options

Guest Services

Outdoor pool

Laundry facilities

Soundproofed rooms

Concierge services

Wedding services

Porter/bellhop

Turndown service

Multilingual staff

Housekeeping (on request)

Dry cleaning service

Laundry facilities

24-hour front desk

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Rooftop terrace

Policies

Check-in

Check-in time starts at 3:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately usd 32.00 to 32.00 for adults, and usd 32.00 to 32.00 for children airport shuttle fee: usd 95 per vehicle (roundtrip, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ernie

Oct 19, 2025 12:58:38 PM

Review Score: 10

Summary: everything went well, except when I was at the rooftop bar & pool. I stood at the bar to get drink, while the bartender did everything except ask me if I needed anything, until Erik saw me and came and took my order.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Double Beds (High Floor) Room Size: 391.4 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Location - top floor, Square meters - 36.4, Free toiletries, Number of bathrooms - 1, Desk chair, Bathrobes, Private bathroom, No rollaway/extra beds, Square feet - 391.4, Desk, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (High Floor) Room Size: 391.4 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Location - top floor, Extra bed count 1, Square meters - 36.4, Free toiletries, Number of bathrooms - 1, Desk chair, Bathrobes, Private bathroom, Rollaway/extra beds (free), Square feet - 391.4, Desk, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds (Neds) Room Size: 356 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 356, Free toiletries, Square meters - 33, Number of bathrooms - 1, Ping - 10, Desk chair, Bathrobes, Private bathroom, No rollaway/extra beds, Desk, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Accessible Room Size: 640.5 square feet m² 1 King Bed	General Square meters - 59.5, Number of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (inches) - 37, Low desk height (inches) - 30, Low bed height (inches) - 26, Extra bed count 1, Bathrobes, Doorway wheelchair width (centimeters) - 94, Square feet - 640.5, Low-height bed, Low bed height (centimeters) - 66, Low counters/sink height (centimeters) - 85, Low counters/sink height (inches) - 33, Bed count minimum 1, Number of living rooms 0, Low-height counters/sink, Low-height desk, Hand-held showerhead, Wheelchair accessible, Free toiletries, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Low desk height (centimeters) - 77, Private bathroom, Rollaway/extra beds (free), Desk, Ping - 18, Bed count maximum 1
Premier Suite Room Size: 614 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 614, Number of bedrooms - 1, Square meters - 57, Extra bed count 1, Free toiletries, Separate dining area, Number of bathrooms - 1, Desk chair, Bathrobes, Private bathroom, Rollaway/extra beds (free), Ping - 17, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds, Balcony Room Size: 640 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 59, Free toiletries, Square feet - 640, Number of bathrooms - 1, Desk chair, Bathrobes, Private bathroom, No rollaway/extra beds, Desk, Ping - 18, Balcony, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Queen Bed Room Size: 247.6 square feet m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Square feet - 247.6, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Bed count minimum 1, Square meters - 23, Free toiletries, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed Room Size: 640.5 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 59.5, Number of bedrooms - 0, Extra bed count 1, Free toiletries, Number of bathrooms - 1, Desk chair, Bathrobes, Private bathroom, Rollaway/extra beds (free), Square feet - 640.5, Desk, Ping - 18, Bed count minimum 1, Bed count maximum 1