Is this Zona Colonial hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Colonial hotel have a swimming pool?

Yes, this Zona Colonial hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Colonial hotel?

Best-rates for the Zona Colonial hotel starts from $210 per night with includes Parking, Business Services, Wellness Facilities, Toiletries, Child Friendly, Balcony/Terrace, Spa, Guest Services, Security/Safety, Sports/Activities, Bar, Kitchen, Laundry, Restaurant, Breakfast, Internet, Air Conditioner, Pool, Wheelchair Accessible, Accessibility, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Colonial hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Colonial hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Colonial hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Colonial hotel?

Based on the information reported by the owner or manager, the Zona Colonial hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Colonial hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kimpton Las Mercedes by IHG | Hotel in Santo Domingo

| 9.4 (161 Reviews) | 1 Bathroom

Zona Colonial Hotel | Kimpton Las Mercedes by IHG

Hotel in Zona Colonial, Santo Domingo

Luxury hotel with 3 restaurants, 4-minute walk to Calle El Conde
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Free toiletries

Toilet paper

Hair dryer

Private bathroom

Toothbrush and toothpaste (on request)

Soap

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Safe

Connecting rooms available

Iron/ironing board

LED light bulbs

Water-efficient toilets only

Slippers

Energy-saving switches

Phone

Soundproofing

Breakfast

24-hour room service

2 bars/lounges

3 restaurants

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: DOP 1750-2000 for adults and DOP 0-0 for children

Electric kettle

Wet bar

Mini-fridge

Local meal delivery service

Coffee/tea maker

Parking

Free covered valet parking on site

Accessibility

Wheelchair-accessible lounge

Wheelchair-accessible path to elevator

Front entrance ramp

Tile flooring in public areas

Smooth flooring in room

In-room accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Tile flooring in room

Elevator

Wheelchair-accessible fitness center

Hardwood flooring in public areas

Wheelchair-accessible public washroom

Elevator door width (inches): 38

Wheelchair-accessible restaurant

Activities

Bicycle rentals

Winery tours

Bicycle tour information

Full-service spa

24-hour fitness center

Outdoor pool

Entertainment

Cable channels

55-inch plasma TV

General

Meeting rooms - 4

Water dispenser

Elevator

Ballroom

Banquet hall

Spanish

English

Reusable tableware only

No plastic drinking straws

Couples dining

Vegan dining options

100% renewable energy

At least 80% of food locally-sourced

Comprehensive food waste policy

Double-glazed windows

Smoke-free property

Water dispenser

No plastic water bottles

No plastic coffee stirrers

Vegetarian dining options

No plastic soda bottles

Comprehensive recycling policy

Renovated entire property - June 2024

Reusable cups only

At least 80% lighting from LEDs

Romance packages available

Guest Services

Mini-fridge

Snack bar/deli

Soundproofed rooms

Outdoor pool

Concierge services

Daily housekeeping

Dry cleaning service

Wedding services

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor furniture

Garden

Spa

Massage - sports

Massage - prenatal

Massage - deep-tissue

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 17 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately dop 1750 to 2000 for adults, and dop 0 to 0 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system

Reviews

Ian

Jan 29, 2026 03:45:53 AM

Review Score: 6

Summary: Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed (Roof Top, Las Mercedes) Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Turndown service, Free bottled water, Ping - 12, Balcony, Bed count minimum 1, Bed count maximum 1, Square feet - 431, City view, Number of bathrooms - 1
Room, 1 King Bed, Balcony (Essential) Room Size: 258 square feet m² 1 King Bed	General Square feet - 258, Free bottled water, Number of bedrooms - 1, Ping - 7, Balcony, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Balcony (Top Floor) Room Size: 237 square feet m² 1 King Bed	General Square feet - 237, Free bottled water, Ping - 7, Balcony, Bed count minimum 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1
Room, 1 King Bed with Sofa bed (Essential) Room Size: 269 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 8, Square feet - 269, Free bottled water, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room Room Size: 215 square feet m² 1 Twin Bed	General Square meters - 20, Square feet - 215, Ping - 6, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed with Sofa bed, Balcony (Essential) Room Size: 280 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 8, Square feet - 280, Free bottled water, Number of bedrooms - 1, Balcony, Square meters - 26, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub) Room Size: 388 square feet m² 1 King Bed	General Turndown service, Free bottled water, Number of bedrooms - 1, Ping - 11, Balcony, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Colonial) Room Size: 226 square feet m² 1 King Bed	General Square meters - 21, Square feet - 226, Ping - 6, Free bottled water, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Twin Beds, Balcony (Top Floor) Room Size: 258 square feet m² 2 Twin Beds	General Square feet - 258, Free bottled water, Ping - 7, Balcony, Square meters - 24, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 1 King Bed Room Size: 312 square feet m² 1 King Bed	General Ping - 9, Free bottled water, Square meters - 29, Square feet - 312, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Accessible, Balcony (Essential) Room Size: 248 square feet m² 1 King Bed	General Square feet - 248, Free bottled water, Ping - 7, Balcony, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Twin Beds, Balcony (Essential) Room Size: 237 square feet m² 2 Twin Beds	General Square feet - 237, Free bottled water, Ping - 7, Balcony, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Studio Suite, 1 King Bed, Balcony Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Free bottled water, Ping - 13, Balcony, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Twin Beds (Essential) Room Size: 248 square feet m² 2 Twin Beds	General Square feet - 248, Free bottled water, Number of bedrooms - 1, Ping - 7, Square meters - 23, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed (City Single) Room Size: 183 square feet m² 1 Queen Bed	General Square feet - 183, Ping - 5, Free bottled water, Square meters - 17, Balcony, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Essential) Room Size: 237 square feet m² 1 King Bed	General Square feet - 237, Free bottled water, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1, Square meters - 22