Is this Matum Hotel & Casino pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matum Hotel & Casino?

Check-in time for Matum Hotel & Casino starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matum Hotel & Casino have a swimming pool?

Yes, this Matum Hotel & Casino has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matum Hotel & Casino?

Best-rates for the Matum Hotel & Casino starts from $80 per night with includes Pool, Business Services, Bedding/Linens, Wellness Facilities, Toiletries, Balcony/Terrace, Restaurant, Bar, Guest Services, Entertainment, Child Friendly, TV, Air Conditioner, Designated Smoking Area, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matum Hotel & Casino a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matum Hotel & Casino wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matum Hotel & Casino has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matum Hotel & Casino?

Based on the information reported by the owner or manager, the Matum Hotel & Casino indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matum Hotel & Casino?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Matum Hotel & Casino | Hotel in Santiago de los Caballeros

| 6.8 (791 Reviews) | 1 Bathroom

Santiago Province Hotel | Matum Hotel & Casino

Hotel in Santiago Province, Santiago de los Caballeros

Hotel in Santiago de los Caballeros with a casino and a nightclub
A casino, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and a bar/lounge.
Limited housekeeping is available.
Matum Hotel & Casino offers 41 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Shower

Hair dryer

Private bathroom

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Iron/ironing board

Restaurant dining guide

Electrical adapters/chargers

Phone

Free local calls

Guidebooks/recommendations

Chef

Safe

In-room massage

Breakfast

Room service available

1 restaurant

1 bar

Minibar

Parking

No onsite parking available

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Accessibility

This property does not have elevators

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Activities

Outdoor pool

Nightclub

Children's pool

Fitness center

Entertainment

Digital channels

General

Meeting room

Conference space

Business center

Banquet hall

Front-desk safe

French

Spanish

English

Designated smoking areas

Casino

Guest Services

Laundry facilities

Snack bar/deli

Outdoor pool

Children's pool

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 10:00 pm express check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: usd 20 per room (roundtrip) an in-room safe is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Robert

Nov 7, 2025 04:26:57 AM

Review Score: 10

Summary: The check-in was very simple, the staff was great and the traditional Dominican breakfast is a very good perk.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Presidential Suite Room Size: m² 2 King Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room, Smoking, Balcony Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Balcony, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Junior Suite Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, City view, Bed count maximum 2