Is this Palmetto Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palmetto Hotel have a swimming pool?

No, this Palmetto Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Palmetto Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palmetto Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palmetto Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palmetto Hotel?

Based on the information reported by the owner or manager, the Palmetto Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palmetto Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Palmetto Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Palmetto Hotel | Hotel in Santiago de los Caballeros

| 8.2 (442 Reviews) | 1 Bathroom

Santiago Province Hotel | Palmetto Hotel

Hotel in Santiago Province, Santiago de los Caballeros

Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk
Concierge services, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance.
Change of towels is available on request.
Palmetto Hotel offers 21 air-conditioned accommodations with complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Toilet paper

Hair dryer (on request)

Shower/tub combination

Towels

Rainfall showerhead

Soap

Bedroom

Air conditioning

Bed sheets

Restaurant dining guide

Phone

Laptop-friendly workspace

Free local calls

Breakfast

Free full breakfast available daily 8:00 AM–10:00 AM

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Street parking available

Airport shuttle at scheduled times, on request

Free secured, uncovered self parking on site

Free offsite parking within 7 ft

Accessibility

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Visual alarms in hallways

Upper floors accessible by stairs only

This property does not have elevators

Doorbell and phone notification

Lever door handles

Handrails in hallways

Well-lit path to entrance

Braille signage

Activities

Outlet shopping

Theme parks

Entertainment

Cable channels

42-inch flat-screen TV

General

Computer station

Water dispenser

Spanish

Smoke-free property

Guest Services

24-hour front desk

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Concierge services

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 10:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:30 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: usd 20 per vehicle (one-way, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Raysa

Jul 17, 2025 09:01:08 AM

Review Score: 10

Summary: Clean

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Basic Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Outdoor spaces not available, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1