Is this Platino Hotel & Casino pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Platino Hotel & Casino have a swimming pool?

No, this Platino Hotel & Casino does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Platino Hotel & Casino?

Best-rates for the Platino Hotel & Casino starts from $70 per night with includes Balcony/Terrace, Wellness Facilities, Restaurant, Laundry, Air Conditioner, Transportation/Shuttle, Internet, Kitchen, Parking, Designated Smoking Area, Business Services, Bar, Guest Services, Breakfast, Child Friendly, TV, Sports/Activities, Bedding/Linens, Toiletries, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Platino Hotel & Casino a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Platino Hotel & Casino wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Platino Hotel & Casino has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Platino Hotel & Casino?

Based on the information reported by the owner or manager, the Platino Hotel & Casino indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Platino Hotel & Casino?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Platino Hotel & Casino | Hotel in Santiago de los Caballeros

| 8.4 (1005 Reviews) | 1 Bathroom

Hotel in La Zurza, Santiago de los Caballeros

Colonial hotel with a casino and free breakfast
This hotel features a casino, a restaurant, and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Shower

Hair dryer

Private bathroom

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Free cribs/infant beds

Bed sheets

Rollaway/extra beds (surcharge)

Ceiling fan

Energy-saving switches

Phone

Free local calls

LED light bulbs

Iron/ironing board (on request)

Safe

Breakfast

1 restaurant and 1 coffee shop/cafe

Free continental breakfast available daily 7:00 AM–10:00 AM

Room service available

1 bar

Minibar

Refrigerator

Champagne service

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Bus station shuttle (surcharge)

Airport shuttle on request

Shopping center shuttle (surcharge)

Free casino shuttle

Limo/town car service

Theme park shuttle (surcharge)

Wheelchair-accessible parking available

Free self parking on site

Cruise terminal shuttle (surcharge)

Accessibility

This property does not have elevators

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Activities

Health/beauty spa

Theme parks

Casino

Fitness center (discounted access)

Outlet shopping

Private picnics

Concerts/live shows

Nightclub

Entertainment

Cable channels

LED TV

General

Conference center

24-hour business center

Meeting room

Free newspapers in lobby

Banquet hall

Front-desk safe

Gift shop/newsstand

French

Spanish

English

At least 80% lighting from LEDs

6 casino gaming tables

At least 80% of food locally-sourced

Casino

Designated smoking areas

Romance packages available

15 casino slot machines

100% renewable energy

Couples dining

Guest Services

Laundry facilities

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Refrigerator

Luggage storage

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Garden

Picnic area

Policies

Check-in

Check-in time starts at 3 pm late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 1:00 pm late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 20.0 per night. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: usd 25 per vehicle (one-way, maximum occupancy 4) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses solar energy

Reviews

Orlando

Nov 15, 2025 05:30:00 AM

Review Score: 8

Summary: Good stay!!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Deluxe Room Size: 32 square feet m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Ping - 0.9, Desk, Number of bedrooms - 1, Separate sitting area, Square feet - 32, Square meters - 3, Separate bedroom, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Deluxe Room Room Size: 22 square feet m² 1 Queen Bed	General Ping - 0.6, Number of living rooms 0, Number of bedrooms - 0, Desk, Square feet - 22, Square meters - 2, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Superior Room Room Size: 24 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 0.7, Number of bedrooms - 0, Desk, Square feet - 24, Square meters - 2, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite Room Size: 30 square feet m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Outdoor spaces not available, Ping - 0.9, Number of bedrooms - 1, Square feet - 30, Square meters - 3, Extra bed count 1, Bed count minimum 2, Bed count maximum 2