SureStay Hotel by Best Western Castro Valley | Hotel in Castro Valley

7.8 (801 Reviews) |  1 Bathroom
Castro Valley Hotel | SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley

Along with a 24-hour front desk, this hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

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Amenities

Air Conditioner
Parking
TV
Accessibility
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Towels
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Connecting rooms available
  • Phone
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Free local calls
  • Desk
  • Iron/ironing board
  • Access via exterior corridors
  • Laptop-friendly workspace
Breakfast
  • Free breakfast available
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Wheelchair-accessible parking available
  • Free uncovered self parking on site
  • Onsite parking available only on request
Accessibility
  • Wheelchair-accessible path of travel
  • Braille signage
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • This property does not have elevators
  • Lever door handles
Activities
  • Winery tours
Entertainment
  • 32-inch LED TV
  • Premium channels
  • Satellite channels
General
  • Vending machine
  • English
Guest Services
  • Refrigerator
  • Microwave
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 5:00 am contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Winston
Mar 14, 2026 02:52:25 PM
Review Score:   10
Summary: Fast check in with Les put me into a clean & stunning room. All the amenities were perfect all the way down to the bed folds. Great hot shower & nice cool a/c. Very comfy bed with lots of plush pillows. Will come again...
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

General

Number of bedrooms - 1, Microwave, Refrigerator, Television, Bed count minimum 2, Flat-panel TV, Free wired internet, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Non Smoking
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Non Smoking

General

Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Number of bedrooms - 1, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Portable shower seat, Location - ground floor, Height-adjustable showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible, Bathtub
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible, Bathtub

General

Location - ground floor, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Number of bedrooms - 1, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Bathtub
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Bathtub

General

Location - ground floor, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Number of bedrooms - 1, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

General

Outdoor spaces not available, Number of bedrooms - 1, Microwave, Refrigerator, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Free wired internet
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Room Size: m2
3 King Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

General

Number of bedrooms - 1, Microwave, Refrigerator, Television, Bed count maximum 3, Flat-panel TV, Free wired internet, Bed count minimum 3

FAQ's

Is this Castro Valley hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Castro Valley hotel have a swimming pool?

No, this Castro Valley hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Castro Valley hotel?

Best-rates for the Castro Valley hotel starts from $109 per night with includes TV, Accessibility, Toiletries, Breakfast, Child Friendly, Air Conditioner, Parking, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Castro Valley hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Castro Valley hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Castro Valley hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Castro Valley hotel?

Based on the information reported by the owner or manager, the Castro Valley hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Castro Valley hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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