The Ocean Club, a Luxury Collection Resort, Costa Norte | Hotel in Sosúa

| 9.0 (83 Reviews) |  1 Bathroom
El Batey Hotel | The Ocean Club, a Luxury Collection Resort, Costa Norte

Hotel in El Batey, Sosúa

3 restaurants, an attached winery, and 3 outdoor pools are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
Housekeeping is available on request.
The Ocean Club, a Luxury Collection Resort, Costa Norte offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate dining areas. Flat-screen televisions come with cable channels.

Bathrooms include showers and slippers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 125 per pet, per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 10 lbs per pet) pets allowed for an extra charge of usd 125 per pet, per stay

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tsour
Feb 26, 2026 07:43:36 AM
Review Score:   4
Summary: I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point. The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing. Maintenance across the property also appeared neglected. There were dead trees in the pool area, which significantly impacted the atmosphere and gave the impression of poor upkeep. The gym was another major letdown. There was only one machine available, and it was broken during my stay, making the facility unusable. I had to travel about 10 minutes to an external gym to complete my workouts, which was inconvenient. Service was also very slow, and there were multiple mistakes made during my restaurant visits. The overall impression was a lack of attentiveness and care from the team, which further detracted from the experience. Overall, the stay did not reflect the luxury branding or justify the nightly rate charged.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for El Batey hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this El Batey hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the El Batey hotel starts from $344 per night with includes Wellness Facilities, Parking, Pool, Bedding/Linens, TV, Bar, Guest Services, Child Friendly, Kitchen, Spa, Restaurant, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Entertainment, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Batey hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the El Batey hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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