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Hotel Casa Jum | Hotel in Santiago de los Caballeros

| 9.2 (510 Reviews) |  1 Bathroom
Santiago de los Caballeros Hotel | Hotel Casa Jum

Hotel in Santiago de los Caballeros

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room.
Housekeeping is available on request.
Hotel Casa Jum offers 9 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and bidets.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Bidet
  • Toilet paper
  • Towels
  • Private bathroom
  • Bathtub or shower
  • Soap
Bedroom
  • Desk
  • Phone
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Water-efficient toilets only
  • Soundproofing
  • Window screens
  • Safe
  • Mobile key entry
  • Bed sheets
  • Ceiling fan
  • Blackout drapes/curtains
  • Air conditioning
Breakfast
  • 1 restaurant
  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 1 bar
  • Room service available
  • Minibar
Parking
  • Wheelchair-accessible parking available
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Airport shuttle on request
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • This property does not have elevators
  • Grab bar near toilet
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Activities
  • Bike parking
  • Bike storage
  • Full-service spa
  • Access to nearby health club
  • Health club access
Entertainment
  • Cable channels
  • Flat-screen TV
General
  • Meeting room
  • Business center
  • Vegetarian dining options
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Reusable cups only
  • Front-desk safe
  • Vending machine
  • Spanish
  • English
Guest Services
  • Luggage storage
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Concierge services
  • Snack bar/deli
  • Soundproofed rooms
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Nature reserve
  • Picnic area
  • Terrace
  • Garden
Spa
  • Body scrubs
  • Massages
  • Facials
  • Couples treatment room(s)
  • Manicures and pedicures
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability contactless check-in available minimum check-in age: 18
Check-out
Check-out before 12:30 pm contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 10 for adults and usd 5 for children airport shuttle fee: usd 30 per person (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed minimum spring break check-in age is 15 years old this property accepts credit cards; cash is not accepted long-term renters welcome safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Reviews

Joseph
Jul 21, 2026 02:52:37 AM
Review Score:   10
Summary: Great service for the price ! The staff is cool. I recommend for those traveling on a budget.
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Room Arrangement

Room Info Facilities
Luxury
Room Size: m2
1 King Bed
Luxury

General

Pet-friendly room, Mountain view, Bed count minimum 1, Bed count maximum 1
Royal Suite
Room Size: m2
1 King Bed
Royal Suite

General

Pet-friendly room, City view, Bed count minimum 1, Bed count maximum 1
Superior Room
Room Size: m2
1 King Bed
Superior Room

General

Room and bed type depend on availability check-in, Courtyard view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Executive Single Room
Room Size: m2
1 Double Bed
Executive Single Room

General

Pet-friendly room, Accessible bathtub, Bed count minimum 1, Bed count maximum 1
Deluxe Studio Suite
Room Size: m2
1 Queen Bed
Deluxe Studio Suite

General

Pet-friendly room, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 3767 square feet m2
2 King Bed and Twin Bed
Junior Suite

General

Pet-friendly room, Square meters - 350, Square feet - 3767, Mountain view, Number of bedrooms - 1, Ping - 105.86, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Casa Jum does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Casa Jum starts from $42 per night with includes Parking, Business Services, Balcony/Terrace, Sports/Activities, Wellness Facilities, Spa, Breakfast, Internet, Laundry, Bedding/Linens, Restaurant, Bar, Guest Services, Air Conditioner, Designated Smoking Area, TV, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa Jum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Casa Jum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.