Is this Punta Cana resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Cana resort have a swimming pool?

Yes, this Punta Cana resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cana resort?

Best-rates for the Punta Cana resort starts from $531 per night with includes View, Ocean View, Sports/Activities, Bedding/Linens, Toiletries, Kitchen, Designated Smoking Area, Accessibility, Barbecue/Outdoor Cooking, Child Friendly, Pool, Wellness Facilities, Spa, Bar, Entertainment, Hot Tub, Internet, Wheelchair Accessible, Parking, TV, Balcony/Terrace, Business Services, Restaurant, Guest Services, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cana resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cana resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cana resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cana resort?

Based on the information reported by the owner or manager, the Punta Cana resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cana resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Cana resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Ziva Cap Cana - All Inclusive | Resort in Punta Cana

| 9.6 (1008 Reviews) | 1 Bathroom

Punta Cana Resort | Hyatt Ziva Cap Cana - All Inclusive

Resort in Punta Cana

Luxury property with 7 restaurants and 4 outdoor pools
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Emmanuel

Sep 17, 2025 12:06:31 PM

Review Score: 4

Summary: My experience at Ziva Cap Cana, a 5-star resort, was disappointing. Everything was fine, but the downside was the room itself. I paid for an upgrade to access a private pool, and the room had mold. I could smell the mold. Hopefully, they can take care of that issue. I stayed in room 3106. Also, the food on the Mercado was rancid, I had shrimps that I could not eat.

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Hyatt Ziva Cap Cana - All Inclusive | Resort in Punta Cana

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