Is this Puerto Plata resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Plata resort have a swimming pool?

Yes, this Puerto Plata resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Plata resort?

Best-rates for the Puerto Plata resort starts from $221 per night with includes Air Conditioner, View, Security/Safety, Wellness Facilities, Child Friendly, Laundry, Internet, Ocean View, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Spa, Bar, Breakfast, Guest Services, Parking, Pool, TV, Business Services, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Plata resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Plata resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Plata resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Plata resort?

Based on the information reported by the owner or manager, the Puerto Plata resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Plata resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Plata resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

VH Gran Ventana Beach Resort - All Inclusive | Resort in Puerto Plata

| 7.8 (1012 Reviews) | 1 Bathroom

Puerto Plata Resort | VH Gran Ventana Beach Resort - All Inclusive

Resort in Puerto Plata

On beach with 2 outdoor pools for sandy fun near Playa Dorada Golf Course
Catch some rays at the beach or spend the day relaxing at VH Gran Ventana Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 13, 2025 12:30:34 PM

Review Score: 6

Summary: Ugg started off bumpy. Room wasn't available until after 5pm. Was promised the first floor received the third floor and there is no elevator. The room has no iron or ironing board. You have to walk to the front desk to check out an iron. They give you 40 - 60 minutes to return it. When I checked in my room, the phone didn't work. The refrigerator didn't work and the wi fi didn't work. Booking dinner is a pain. You have to go in person to reserve. The buffet is redundant meals weren't very diverse. Our last night we ate at the Octopus and i was sick for 5 days. Made the following morning awful. Check out was a mess. I called the front desk for help getting a ride to the airport. I was told there was nothing she could do. That i needed to figure it out. I booked an uber. 15 mins later the uber canceled. I booked again Canceled. After this happening 5 times i asked the bell hop if he knew why my uber kept canceling? He said No. So i texted the uber and asked why they canceled. He said they aren't allowed past the gate. More than a mile away. I then asked the bell hop.Is it true that Uber can't come in here?And the bellhop said yes it's true they can't come in here. I said, sir.How do I get to the airport?Can someone please help me get to the airport?And he said no. Eventually, we asked a visitor who spoke Spanish and english to.Please help us get a taxi to the airport. The taxi ended up charging us $50.Where his uber was less than ten dollars.

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VH Gran Ventana Beach Resort - All Inclusive | Resort in Puerto Plata

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