Viva Heavens by Wyndham, A Trademark All Inclusive | Resort in San Felipe de Puerto Plata

| 7.1 (260 Reviews) |  7 Bathrooms  21 Guests
Puerto Plata Resort | Viva Heavens by Wyndham, A Trademark All Inclusive

Resort in Puerto Plata, San Felipe de Puerto Plata

Set in San Felipe de Puerto Plata, 4.3 miles from Fortaleza San Felipe, Guests can enjoy an outdoor pool and terrace with several on-site restaurants. Every room comes with a TV with cable channels. Each room comes with a private bathroom equipped with a bath or shower. Rooms are also equipped with a safe and a coffee maker. Viva Heavens by Wyndham, All Inclusive Resort, features free WiFi throughout the property, unlimited a la carte dining. There is a 24-hour front desk, gift shop, and shops at the property. The all-inclusive package offers: free Wi-Fi, (including rooms), unlimited a la carte dining with no reservations required, complimentary Safe box and in room coffee maker. This resort has a private beach area and car hire is available. You can play tennis at this resort, and the area is popular for canoeing. Aeropuerto Internacional Gregorio Luperon Airport is 5.6 mi from the property. Guests at the Viva Heavens By Wyndham are free to use the facilities at the sister property Viva Tangerine By Wyndham. Stay at one, play at two resorts is the best way to enjoy your vacation.

Viva Heavens by Wyndham, A Trademark All Inclusive is located in San Felipe de Puerto Plata.

This 192 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Toiletries, Entertainment, and several others. This is a 4 star rated property and has over 260 reviews with the average score of 7.1 . Coming to San Felipe de Puerto Plata and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 192 Bedrooms Resort if you want to learn more about this place in San Felipe de Puerto Plata. These details are authentic, as they are provided by our partner, booking.com.

This Viva Heavens by Wyndham, A Trademark All Inclusive in San Felipe de Puerto Plata is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Viva Heavens by Wyndham, A Trademark All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Snack bar
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Coffee house on site
  • Wine/Champagne
  • Restaurant
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Hand massage
  • Fitness center
  • Themed dinners
  • Couples' massage
  • Hair treatments
  • Full-body massage
  • Bingo
  • Haircut
  • Fitness classes
  • Tennis equipment
  • Facial treatments
  • Massage
  • Live sports events (broadcast)
  • Tour or class about local culture
  • Body wrap
  • Spa facilities
  • Entertainment staff
  • Kids' club
  • Massage chair
  • Canoeing
  • Darts
  • Spa/Wellness packages
  • Manicure
  • Tennis court
  • Ping-pong
  • Makeup services
  • Neck massage
  • Live music/Performance
  • Foot massage
  • Head massage
  • Spa
  • Snorkeling
  • Horseback riding
  • Body treatments
  • Hairstyling
  • Fitness
  • Karaoke
  • Hair coloring
  • Beach
  • Beauty services
  • Nightclub/DJ
  • Aerobics
  • Yoga classes
  • Spa lounge/Relaxation area
  • Cooking class
  • Back massage
  • Pedicure
  • Evening entertainment
  • Diving
  • Body scrub
  • Waxing services
  • Water sports facilities on site
Entertainment
  • Board games/Puzzles
General
  • Safe
  • Convenience store on site
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
Guest Services
  • Laundry
  • Baggage storage
  • Daily housekeeping
  • Car rental
  • Private check-in/out
  • 24-hour front desk
  • Concierge
  • Currency exchange
  • Tour desk
  • ATM on site
  • Ironing service
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Garden
  • Outdoor pool
  • Terrace
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Security alarm
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

The reservation name must match with credit card given when making the reservation. otherwise, the reservation will be canceled automatically, the guest who made the reservation must be present and staying at the property at the time of check-in. their photo id and credit card will be required, cash is not accepted as a form of payment towards any reservation, restaurants with no reservation require, every room comes with a tv with cable channels. each room comes with a private bathroom equipped with a bath or shower. rooms are also equipped with a safe and a coffee maker. viva heavens by wyndham, all inclusive resort, features free wifi throughout the property, unlimited a la carte dining with no reservations required, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from mon, aug 31, 2026 until wed, sep 30, 2026

Reviews

Value for money:
7.4
Location:
8.36
Staff:
8.45
Facilities:
7.7
Comfort:
8.16
Cleanliness:
8.34
Anastasia
Jan 16, 2026 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The people were awesome! Very friendly and helpful’ every time i had a problem they would fix it right away. These two guys at the front desk were my favorite. Bayn and Cesar they made my stay extra special! The room service ladies were awesome as well. The staff at the restaurant were ok but the cooks were great. Food wasn’t bad and the drink was not amazing.
Negative: That property was a little old and had lots of issues. Ac internet gave little problems.
Summary: I had a great time with the family the positive covered the negative. I will definitely try to ge there again.
See All Reviews

Room Arrangement

Room Info Facilities
Bliss King Room, Non-Smoking
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Towels, Body soap, Private bathroom, Hairdryer, Toilet, Free toiletries

General

Laptop safe, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed
Nirvana Room with One King Bed
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Towels, Body soap, Private bathroom, Hairdryer, Toilet, Free toiletries

General

Laptop safe, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed
Nirvana Queen Room with Two Queen Beds, Non-Smoking
Room Type: Quad
Room Size: 39 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Towels, Body soap, Private bathroom, Hairdryer, Toilet, Free toiletries

General

Laptop safe, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed
Amnesia King Room, Non-Smoking
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Towels, Body soap, Private bathroom, Hairdryer, Toilet, Free toiletries

General

Laptop safe, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Living Area

Sitting area, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed
Amnesia Queen Room with Two Queen Beds, Non-Smoking
Room Type: Quad
Room Size: 49 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Towels, Body soap, Private bathroom, Hairdryer, Toilet, Free toiletries

General

Laptop safe, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Living Area

Sitting area, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed
Nirvana King Accessible Room, Non-Smoking
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Towels, Body soap, Private bathroom, Hairdryer, Toilet, Free toiletries

General

Laptop safe, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible

Room amenities

Clothes rack, Socket near the bed
All Together Room, Non-Smoking
Room Type: Family
Room Size: 49 m2
3 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Towels, Body soap, Private bathroom, Hairdryer, Toilet, Free toiletries

General

Laptop safe, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed

FAQ's

Is this Puerto Plata resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Plata resort?

Check-in time for Puerto Plata resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Plata resort have a swimming pool?

Yes, this Puerto Plata resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Plata resort?

Best-rates for the Puerto Plata resort starts from $312 per night with includes Sports/Activities, Bar, Internet, Laundry, Oceanfront, Accessibility, Spa, Guest Services, Air Conditioner, Ocean View, Child Friendly, Parking, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Wellness Facilities, Restaurant, Toiletries, Entertainment, Pool, Designated Smoking Area, View, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Plata resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Plata resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Plata resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Plata resort?

Based on the information reported by the owner or manager, the Puerto Plata resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Plata resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD312
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